Landlord Information

When does the rent money get paid into my account?

At the end of every month all monies held, unless instructed otherwise, are paid to you by way of direct debit to your nominated bank account or by cheque. A statement is issued at the same time outlining the debits and credits for that month. Every endeavour is made to see that monies are credited to your account, or cheque posted, by the 6th of the following month. Events that may prevent us from achieving this are public holidays falling during this time etc.
 
How do tenants pay their rent?

Tenants have several options for paying their rent, leaving no excuse f or late payments. By cheque or money order, Internet Banking through their chosen financial institution, Direct debit from their nominated bank account, or of course we do accept cash at our counter, we will supply the tenant with our account details to arrange an automatic transfer or for internet banking.
 
What happens when a tenant stops paying rent?

When a tenant falls behind in their rental payments they are immediately issued with a notice of breach of the terms of their tenancy and advising them that they are behind and requesting that they rectify the problem. If this is not done within the stipulated time period ( 10 days ) then a mediation is immediately applied for with Tenancy Services where an order to rectify the breach, and/or an order for possession of the property will be made. These orders carry the same weight as a full tribunal order and can and will be enforced. Please note there is no extra charge for arranging/attending mediation except for the filing fee charged by Tenancy Services, this is part of our management service and as such, is included in the management fee.
 
What is a Routine Inspection?

Routine inspections are conducted after a tenant takes possession of the property and are conducted at least six times per year. These inspections are essential to ensure that your property is being maintained to an acceptable standard and to identify any maintenance that may be required. A copy of the routine inspection report may be forwarded to you after each inspection and should it be necessary, a member of the Lamberton's Realty World MREINZ Property Management Team will contact you to discuss items noted on the report. Please note there is no extra charge for inspections, this is part of our management service and as such, is included in the management fee.
 
What is a property condition report?

This is a report that is compiled at the commencement of a tenancy, prior to your tenant moving into the property. This report outlines the condition of the property at the commencement of the tenancy and is used when the tenant vacates to ensure that the property is left in the same condition. This is also the last inspection carried out as soon as possible after the end of a tenancy, when the tenants have returned their keys. The Property Condition Report is used at this inspection and each item is checked off to make certain that the property is in the same condition as when the tenant took possession. It is at this inspection that any items that need to be rectified by the tenant are identified. Please note there is no extra charge for these inspections, this is part of our management service and as such, is included in the management fee.